Mercat Tours International are always happy to come and speak to the group in advance of the trip to answer any questions and to clarify any points about the itinerary. Please just contact us if you wish to make an arrangement for this. However, the following are some of the more commonly asked questions.
Are MTI ABTA or ATOL insured?
MTI are fully compliant with Package Travel Regulations 2018 by using a client trust fund which ringfences funds securely, up until the tour date and only releases funds upon return. With this assurance in place, MTI are not ABTA/ATOL members.
How many students can we have in our group?
As many as you want! Obviously the smaller the group, the more expensive the trip becomes - but most groups average about 30 students. We operate on the basis of 40 students per coach. One school who travel with us take up to five coaches!
Are there any free places?
There is one free place for an adult per ten students. Usually this means all teachers go free.
How do we make arrangements for students with any additional support needs?
You will be asked to notify us of any specific needs, such as diet or disability, at the time of booking so that all arrangements are made prior to departure.
How do I make a booking?
Simply complete the enquiry form and forward it to us. An itinerary will be provided tailored to your requirements. Payment of the deposit (£150 per paying member) within one month of receiving your itinerary secures the booking.
What passport do I need?
If you are booking for a group you can choose to organise a collective passport or leave each student to provide their own. As young people are no longer allowed to travel on their parents’ passport you may find that many students already have their own passport. The choice is yours, but bear in mind that a Collective Passport can be an additional expense.
Please refer to the official Government website for guidance on passport requirements after Brexit. Please note this information is updated regularly.
Are the demands you make of students not rather heavy?
Our guides are always happy to be flexible to the needs of the group and will always confer with you to ensure that the tour is being pitched appropriately. However, it is our overwhelming experience that students become absorbed by what the guides do and how they do it. They respond very positively to the range of sites and stimuli and this is strongly reflected in their evaluations and feedback. Staff and parents regularly report that students talk about their experience long after their return.
There is free time every day and both the first and last days are entirely for leisure.
What luggage do I need?
We send you a list of suggested items for the tour which varies depending on weather and time of year. If you are travelling on the overnight ferry we suggest you bring an overnight bag which saves you from taking your luggage into the small cabins.
What our customers think
"A very interesting and moving experience leaving us all with much to think about and remember."
The variety of the visits and the personal stories made it even more memorable. the supporting materials of appropriate videos, songs and information booklets made us realise that much thought and preparation and enthusiasm had gone into the planning and execution of our Battlefields experience. Thank you very much.
Mrs Shiela Allan, The WWI Battlefield Experience,